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Tonnau Surf Privacy Policy & Cookies

Company number: 10824801

www.tonnausurf.com also known as ‘The Company’ is a trading name of Tonnau Surf Ltd.

The company takes on-line security very seriously and is committed to complying with the Data Protection Act. We have published these details to help you understand how and why we collect information from you, and to whom such information is disclosed.

If we make changes to this Policy, we will notify you by publishing the details on our website or by contacting you directly.

The company is totally committed to your privacy and security.

You can access our Website home page and browse our site without disclosing your personal information or data.

The General Data Protection Regulation (GDPR) standardizes data protection law across all 28 EU countries and imposes strict new rules on controlling and processing personally identifiable information (PII). GDPR replaces the 1995 EU Data Protection Directive and is in force from May 25, 2018.

We cannot ensure the security of any information you transmit to us before it reaches us and you do this at your own risk. You are responsible for maintaining the secrecy and security of your passwords and any account information. Other third-party sites such as advertisers or services to which the Tonnau website links to or is connected to may have their own privacy policies and practices, which we have no control over. They will never be given any information concerning you or your account with Tonnau Surf.

What information do we collect and why?

How will the information be used?

Will your data be shared with any third parties?

We receive information from you when you purchase from us or register for an online account. At that time, you will be asked to provide certain information such as your name, address, details of your preferred payment method, telephone number and email address so that we can process and deliver your order. Without this information we can not process your order.

This information is used to notify you of your order status and delivery and inform you of special offers, promotions, periodic newsletters and enhancements to our services, such as changes to the website and new services that may be of interest.

We may contact you electronically by mail, telephone/text or email with offers from the company.

This information will not be shared with, sold to or rented to any third party not associated to Tonnau Surf Ltd unless we are required to do so by law.

We use IP addresses to analyze trends, administer the site and gather broad demographic information for company use.

IP addresses are not linked to personally identifiable information i.e. We cannot identify you by an IP address.

The Company takes every precaution to protect our users’ information. Should you require information about this, please contact us.

Our users and members are given the opportunity to unsubscribe from the web site or the services at any time they wish. You may continue to receive information from us which was already on route to you until your request is processed

If we decide to change our privacy policy, we will post those changes on the web site or contact you directly, so our users and members are always aware of what information we collect, how we use it.

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system and this cookie is saved to your system. If your internet browser is set to reject cookies or if your firewall or security set up won’t allow them then unfortunately you will not be able to fully use our online facility for purchases.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Tonnau Surf :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Tonnau Surf uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Tonnau Surf website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Tonnau Surf do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01239 612 838 or via our contact us page link at the top of the page.

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